Privacy Policy

Effective Date: January 1, 2026

Essy Cleaning Privacy Policy

At Essy Cleaning (“Company,” “we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or communicate with us.

Who We Are

Business Name: Essy Cleaning

Website: https://essycleaning.com/

Owner: Esther Oside

Founded: January 1, 2026

Address: 155-59 116th Dr, Jamaica, NY 11434, United States

Phone: (516) 588-6294

Email: admin@essycleaning.com

Business Hours:

  • Monday – Saturday: 6:00 AM – 10:00 PM

  • Sunday: Closed

Essy Cleaning provides professional residential and commercial cleaning services throughout New York City, including Manhattan, Brooklyn, Queens, Bronx, Staten Island, Long Island, and Westchester.


What Personal Data We Collect

We may collect the following categories of personal information:

Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Physical address

  • Service location details

  • Appointment requests

  • Messages submitted through contact forms

  • Customer service inquiries

Service Information

  • Requested cleaning services

  • Property information relevant to service delivery

  • Scheduling preferences

  • Service history

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Referring website

  • Pages viewed

  • Date and time of visit

  • Website usage data

Marketing Information

If you subscribe to newsletters or promotional communications, we may collect:

  • Email subscription preferences

  • Marketing interaction data


Why We Collect Your Information

We collect personal information to:

  • Provide cleaning services

  • Schedule appointments

  • Process inquiries and quote requests

  • Communicate regarding services

  • Improve website performance and user experience

  • Prevent fraud and unauthorized activity

  • Maintain business records

  • Comply with legal obligations

  • Send promotional communications when consent has been provided


Legal Basis for Processing Data

Where applicable under privacy laws such as the GDPR, we process personal information based on:

  • Customer consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Protection of vital interests


Comments

If visitors leave comments on our website, we may collect:

  • Information entered into the comment form

  • IP address

  • Browser information

This information helps detect spam and maintain website security.


Media

Users who upload images or files to our website should avoid uploading files containing embedded location data (EXIF GPS), as visitors may be able to download and extract such information.

Any media submitted through our website may become publicly accessible unless otherwise stated.


Contact Forms

When you submit a contact form, we may collect:

  • Name

  • Email address

  • Phone number

  • Address

  • Service request details

We retain contact form submissions for customer service, scheduling, and business record purposes. We do not sell contact form information to third parties.


Cookies

Our website may use cookies and similar technologies to improve user experience.

Cookies may be used to:

  • Remember user preferences

  • Analyze website traffic

  • Improve website functionality

  • Enhance security

  • Support marketing and advertising efforts

Users can control cookie settings through their browser preferences.

Disabling cookies may affect certain website functions.


Analytics

We may use website analytics services to understand visitor behavior and improve our website.

Analytics tools may collect:

  • Anonymous traffic data

  • Device information

  • Website interaction metrics

  • Geographic information based on IP addresses

Users can disable analytics tracking through browser settings or available opt-out tools provided by analytics providers.


Who We Share Your Data With

We do not sell personal information.

We may share information with trusted third parties when necessary, including:

  • Website hosting providers

  • Email service providers

  • Customer relationship management systems

  • Analytics providers

  • Marketing service providers

  • Legal and regulatory authorities when required

  • Professional advisors and consultants

Third-party providers are only given access to information necessary to perform their services.


How Long We Retain Your Data

We retain personal information only as long as reasonably necessary.

Typical retention periods may include:

  • Contact form submissions: Up to 24 months

  • Customer service records: Up to 5 years

  • Service and invoice records: Up to 7 years

  • Marketing subscription records: Until unsubscribed

  • Website analytics data: Up to 26 months

Retention periods may be extended when required by law.


What Rights You Have Over Your Data

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of personal information

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent

  • File a complaint with a regulatory authority

To exercise these rights, contact us at:

Email: admin@essycleaning.com

Phone: (516) 588-6294


Where Your Data Is Sent

Information may be processed or stored in the United States or other countries where our service providers operate.

When data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place and that personal information remains protected according to applicable privacy laws.


Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:

  • Secure website hosting

  • SSL encryption

  • Password-protected systems

  • Restricted access controls

  • Regular software updates

  • Security monitoring practices

While we strive to protect personal information, no method of transmission or storage can be guaranteed to be completely secure.


Data Breach Procedures

If a data breach occurs that may impact personal information, we may:

  • Investigate the incident

  • Contain and mitigate risks

  • Notify affected individuals when legally required

  • Notify regulatory authorities where required by law

  • Implement corrective security measures


Third-Party Data Sources

We may receive information about users from:

  • Advertising platforms

  • Social media platforms

  • Marketing partners

  • Referral sources

  • Publicly available business information

Such information is handled in accordance with this Privacy Policy.


Automated Decision-Making and Profiling

Essy Cleaning does not use automated decision-making systems that produce legal or similarly significant effects on individuals.

Any customer profiling performed for marketing or service improvement purposes does not result in automated decisions affecting customer rights.


Children’s Privacy

Our services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children. If we learn that personal information from a child has been collected, we will take appropriate steps to delete such information.


Service Areas

We provide cleaning services throughout:

  • New York City

  • Manhattan

  • Brooklyn

  • Queens

  • Bronx

  • Staten Island

  • Long Island

  • Westchester


Links to Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and review websites.

We are not responsible for the privacy practices of external websites and encourage users to review their privacy policies.


Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.


Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Essy Cleaning

Address: 155-59 116th Dr, Jamaica, NY 11434

Phone: (516) 588-6294

Email: admin@essycleaning.com

Website: https://essycleaning.com/

Business Hours:
Monday – Saturday: 6:00 AM – 10:00 PM
Sunday: Closed